Respond to an Account Security Hold

GUIDE-11.2 · 1 min · Updated September 2026

If your account has a hold on it, contact NameBright support. A hold means support has flagged something on the account that needs a closer look before certain actions can continue.

The reason for a hold and how long a review takes depend on what's involved with your specific account, so support is where you'll get both.

  1. Contact NameBright support.

  2. Have your account name or the domain in question ready so support can look up the hold directly.

  3. Ask support for the reason behind the hold and the expected timeframe for your case.

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